Contact Us
We're here to help. Reach out with questions, feedback, or support needs.
Email Support
For general inquiries and customer support
support@hscmarketplace.comResponse time: Within 24 hours
Become a Seller
Interested in selling on HS&C? We'd love to hear from you.
sellers@hscmarketplace.comInclude information about your products and growing operation
Business Inquiries
Partnerships, media inquiries, and business opportunities
business@hscmarketplace.comFrequently Asked Questions
How do I track my order?
Visit your Order History page to view all your orders and their current status. You'll receive email updates when orders are processed and shipped.
What payment methods do you accept?
We accept all major credit cards, debit cards, and digital wallets through our secure payment processor, Stripe.
How does shipping work?
Each seller sets their own shipping rates and timelines. Shipping costs are displayed during checkout. Orders from multiple sellers may arrive separately.
Can I return or exchange items?
Return policies vary by seller. For issues with your order, please contact the seller directly through your order details page or reach out to our support team for assistance.
How do I become a seller?
Contact us at sellers@hscmarketplace.com with information about your products and growing operation. We'll guide you through the onboarding process.
Do you have a physical store?
HS&C is an online marketplace only. All products are shipped directly from individual sellers to buyers. We do not maintain a physical retail location.
Support Hours
Email Support
Available 24/7
Response within 24 hours
Business Hours
Monday - Friday
9:00 AM - 5:00 PM EST